@MISC{xenrrd,
    author = "Rob Dobson",
    title = "Using XenServer RRDs",
    year = "2011",
    howpublished = {\url{http://community.citrix.com/display/xs/Using+XenServer+RRDs}},
    note = "[Online; accessed April-2013"
}

@MISC{vmwareperf,
    author = "VMware",
    title = "Performance Intervals",
    year = "2007",
    howpublished = {\url{http://pubs.vmware.com/vsphere-51/index.jsp?topic=\%2Fcom.vmware.wssdk.pg.doc\%2FPG_Performance.18.6.html}},
    note = "[Online; accessed April-2013"
}


@MISC{nrpessl,
    author = "Kristian Lyng",
    title = "NRPE now has the option for Encrypting Network traffic using SSL/TLS from openssl",
    year = "2011",
    howpublished = {\url{https://github.com/KristianLyng/nrpe/blob/master/README.SSL}},
    note = "[Online; accessed March-2013"
}

@MISC{icingawebbug,
    author = "{MonKey}",
    title = "Select servicegroup from searchresult in Icinga-Web throws error",
    year = "2013",
    howpublished = {\url{https://dev.icinga.org/issues/3692}},
	note = "[Online; accessed February-2013"
}

@MISC{sshmanpage,
    author = "{OpenSSH}",
    title = "OpenSSH SSH client (remote login program)",
    year = "2013",
    howpublished = {\url{http://www.openbsd.org/cgi-bin/man.cgi?query=ssh}},
    note = "[Online; accessed April-2013"
}

@MISC{checkcluster,
	author = "{Nagios Plugin Development Team}",
	title = "Check Cluster",
	year = "2013",
	howpublished = {\url{http://nagiosplugins.org/man/check_cluster}},
	note = "[Online; accessed March-2013"
}

@MISC{checkmulti,
    author = "Matthias Flacke",
    title = "Check Multi",
    year = "2011",
    howpublished = {\url{http://my-plugin.de/wiki/projects/check_multi/start}},
    note = "[Online; accessed March-2013]"
}

@MISC{graphite,
    author = "{Wikidot.com}",
    title = "http://graphite.wikidot.com/",
    year = "2012",
    howpublished = {\url{http://graphite.wikidot.com/}},
    note = "[Online; accessed February-2013]"
}

@MISC{ndbinformation,
    author = "{Oracle}",
    title = "MySQL Cluster Overview",
    year = "2013",
    howpublished = {\url{http://dev.mysql.com/doc/refman/5.0/en/mysql-cluster-overview.html}},
    note = "[Online; accessed May-2013]"
}

@MISC{perlldap,
    author = "{Perl.org}",
    title = "Perl LDAP",
    year = "2012",
    howpublished = {\url{http://ldap.perl.org/}},
    note = "[Online; accessed February-2013]"
}

@MISC{vmwaredatalevels,
    author = "{VMware Inc}",
    title = "Data Collection Levels",
    year = "2007",
    howpublished = {\url{http://pubs.vmware.com/vsphere-51/index.jsp\#com.vmware.vsphere.vcenterhost.doc/GUID-25800DE4-68E5-41CC-82D9-8811E27924BC.html}},
    note = "[Online; accessed April-2013]"
}


@MISC{vmwaremonitoring,
    author = "{VMware Inc}",
    title = "vSphere Monitoring and Performance",
    year = "2013",
    howpublished = {\url{http://pubs.vmware.com/vsphere-51/topic/com.vmware.ICbase/PDF/vsphere-esxi-vcenter-server-51-monitoring-performance-guide.pdf}},
    note = "[Online; accessed March-2013]"
}

@MISC{ciscovirtual,
    author = "{Cisco Systems}",
    title = "Troubleshooting and Performance Monitoring Virtualized Environments",
    year = "2012",
    howpublished = {\url{http://docwiki.cisco.com/wiki/Troubleshooting_and_Performance_Monitoring_Virtualized_Environments}},
    note = "[Online; accessed March-2013]"
}

@MISC{op5,
    author = "{op5 AB}",
    title = "op5",
    year = "2013",
    howpublished = {\url{http://www.op5.com/}},
    note = "[Online; accessed January-2013]"
}

@MISC{vmwareperl,
    author = "{VMware Inc}",
    title = "vSphere SDK for Perl Documentation",
    year = "2013",
    howpublished = {\url{http://www.vmware.com/support/developer/viperltoolkit/}},
    note = "[Online; accessed February-2013]"
}



@MISC{wiki:soap,
    author = "Wikipedia",
    title = "Simple Object Access Protocol",
    year = "2013",
    howpublished = {\url{http://en.wikipedia.org/wiki/SOAP}},
    note = "[Online; accessed March-2013]"
}

@MISC{vmwareiobasics,
    author = "{Joseph Dieckhans}",
    title = "Troubleshooting Storage Performance in vSphere – Part 1 – The Basics",
    year = "2012",
    howpublished = {\url{http://blogs.vmware.com/vsphere/2012/05/troubleshooting-storage-performance-in-vsphere-part-1-the-basics.html}},
    note = "[Online; accessed May-2013]"
}


@MISC{vmwareiotresh,
    author = "{VMware Inc}",
    title = "Using esxtop to identify storage performance issues for ESX / ESXi",
    year = "2013",
    howpublished = {\url{http://kb.vmware.com/selfservice/microsites/search.do?language=en_US\&cmd=displayKC\&externalId=1008205}},
    note = "[Online; accessed May-2013]"
}


@MISC{solarwindsio,
    author = "{Eric Siebert}",
    title = "Storage I/O Bottlenecks in a Virtual Environment",
    year = "2011",
    howpublished = {\url{http://solarwinds-marketing.s3.amazonaws.com/solarwinds/whitepapers/VM_Whitepaper_Bottlenecks.pdf}},
    note = "[Online; accessed May-2013]"
}

@MISC{vmwarediskcounters,
    author = "{VMware Inc}",
    title = "Disk Counters",
    year = "2009",
    howpublished = {\url{http://www.vmware.com/support/developer/vc-sdk/visdk400pubs/ReferenceGuide/disk_counters.html}},
    note = "[Online; accessed April-2013]"
}


@MISC{vmwarememcounters,
    author = "{VMware Inc}",
    title = "Memory Counters",
    year = "2009",
    howpublished = {\url{http://www.vmware.com/support/developer/vc-sdk/visdk400pubs/ReferenceGuide/memory_counters.html}},
    note = "[Online; accessed April-2013]"
}

@MISC{vmwarecpucounters,
    author = "{VMware Inc}",
    title = "CPU Counters",
    year = "2009",
    howpublished = {\url{http://www.vmware.com/support/developer/vc-sdk/visdk400pubs/ReferenceGuide/cpu_counters.html}},
    note = "[Online; accessed April-2013]"
}

@MISC{torontopaper,
    author = "Nosayba El-Sayed and Ioan A. Stefanovici and George Amvrosiadis, Andy A. Hwang and Bianca Schroeder",
    title = "Temperature management in data centers: why some (might) like it hot",
    year = "2012",
    howpublished = {\url{http://dl.acm.org/citation.cfm?id=2254778}},
    note = "[Online; accessed March-2013]"
}
@MISC{datacentertemp,
    author = "Patterson, M.K.",
    title = " The effect of data center temperature on energy efficiency",
    year = "2008",
    howpublished = {\url{http://ieeexplore.ieee.org/xpl/login.jsp?reload=true\&tp=\&arnumber=4544393\&url=http\%3A\%2F\%2Fieeexplore.ieee.org\%2Fxpls\%2Fabs_all.jsp\%3Farnumber\%3D4544393}},
    note = "[Online; accessed April-2013]"
}
@MISC{checknetbotz,
    author = "Tomer Azran",
    title = "Check NetBotz",
    year = "2013",
    howpublished = {\url{http://exchange.nagios.org/directory/Plugins/Hardware/UPS/APC/check_netbotz/details}},
    note = "[Online; accessed March-2013]"
}

@MISC{oraclefaq,
    author = "{The Oracle FAQ}",
    title = "Database Concepts and Architecture",
    year = "2013",
    howpublished = {\url{http://www.orafaq.com/wiki/Database_Concepts_and_Architecture}},
    note = "[Online; accessed January-2013]"
}

@MISC{nagiosplugins,
    author = "{Nagios Plugin Development Team}",
    title = "Nagios Plugins",
    year = "2012",
    howpublished = {\url{http://nagiosplugins.org}},
    note = "[Online; accessed January-2013]"
}

@MISC{checkhttp,
    author = "{Nagios Plugin Development Team}",
    title = "Check HTTP",
    year = "2012",
    howpublished = {\url{http://nagiosplugins.org/man/check_http}},
    note = "[Online; accessed February-2013]"
}

@MISC{icinga2,
    author = "{Icinga: Open Source Monitoring}",
    title = "Icinga 2 redesigns open source monitoring",
    year = "2013",
    howpublished = {\url{https://www.icinga.org/about/icinga2/}},
    note = "[Online; accessed May-2013]"
}

@MISC{wiki:comp,
    author = "Wikipedia",
    title = "Compatibility layer --- Wikipedia{,} The Free Encyclopedia",
    year = "2013",
    howpublished = {\url{http://en.wikipedia.org/wiki/Compatibility_layer}},
    note = "[Online; accessed May-2013]"
}

@MISC{wiki:iterativ,
	author = "Wikipedia",
	title = "Iterative and incremental development --- Wikipedia{,} The Free Encyclopedia",
	year = "2013",
	howpublished = {\url{http://en.wikipedia.org/w/index.php?title=Iterative_and_incremental_development\&oldid=532022769}},
	note = "[Online; accessed 20-January-2013]"
}

@MISC{checklinuxmem,
    author = "Jason Hancock",
    title = "Check Mem Plugin",
    year = "2012",
    howpublished = {\url{https://raw.github.com/jasonhancock/nagios-memory/master/plugins/check_mem}},
    note = "[Online; accessed March-2013]"
}

@MISC{wiki:luftfuktighet,
    author = "Wikipedia",
    title = "Luftfuktighet --- Wikipedia{,} The Free Encyclopedia",
    year = "2013",
    howpublished = {\url{http://no.wikipedia.org/wiki/Luftfuktighet}},
    note = "[Online; accessed March-2013]"
}

@MISC{netbotz2,
    author = "{APC}",
    title = "Netbotz 200",
    year = "2013",
    howpublished = {\url{https://www.apc.com/products/family/index.cfm?id=346}},
    note = "[Online; accessed March-2013]"
}

@MISC{snmptrans,
    author = "Alex Burger",
    title = "SNMP Trap Translator v1.3",
    year = "2010",
    howpublished = {\url{http://snmptt.sourceforge.net/docs/snmptt.shtml\#Variable-substitutions}},
    note = "[Online; accessed March-2013]"
}

@MISC{snmptraps2,
    author = "{Net-SNMP}",
    title = "SNMPTRAPD",
    year = "2004",
    howpublished = {\url{http://www.net-snmp.org/docs/man/snmptrapd.html}},
    note = "[Online; accessed March-2013]"
}
@MISC{cisco_fw_mib,
    author = "{Cisco Systems}",
    title = "{CISCO-FIREWALL-MIB}",
    year = "2005",
    howpublished = {\url{http://tools.cisco.com/Support/SNMP/do/BrowseMIB.do?local=en&step=2&mibName=CISCO-FIREWALL-MIB}},
    note = "[Online; accessed April-2013]"
}

@MISC{traptranselator,
    author = "Alex Burger",
    title = "SNMP Trap Translator",
    year = "2012",
    howpublished = {\url{http://snmptt.sourceforge.net/}},
    note = "[Online; accessed March-2013]"
}

@MISC{xenwiki,
    author = "{XEN Wiki}",
    title = "XAPI RRDs",
    year = "2013",
    howpublished = {\url{http://wiki.xen.org/wiki/XAPI_RRDs}},
    note = "[Online; accessed March-2013]"
}

@MISC{icingascheduling,
    author = "{Icinga Development Team}",
    title = "Service and Host Check Scheduling",
    year = "2013",
    howpublished = {\url{http://docs.icinga.org/latest/en/checkscheduling.html}},
    note = "[Online; accessed March-2013]"
}

@MISC{icingaflapping,
    author = "{Icinga Development Team}",
    title = "Detection and Handling of State Flapping",
    year = "2012",
    howpublished = {\url{http://docs.icinga.org/1.8/en/flapping.html}},
    note = "[Online; accessed March-2013]"
}

@MISC{wiki:patch,
    author = "Wikipedia",
    title = "Patch Tuesday --- Wikipedia{,} The Free Encyclopedia",
    year = "2013",
    howpublished = {\url{http://en.wikipedia.org/wiki/Patch_tuesday}},
    note = "[Online; accessed March-2013]"
}

@MISC{wiki:sendmail,
    author = "Wikipedia",
    title = "Sendmail --- Wikipedia{,} The Free Encyclopedia",
    year = "2013",
    howpublished = {\url{http://en.wikipedia.org/wiki/Sendmail}},
    note = "[Online; accessed March-2013]"
}

@MISC{nagdash,
    author = "Laurie Denness",
    title = "Nagdash",
    year = "2013",
    howpublished = {\url{https://github.com/lozzd/Nagdash}},
    note = "[Online; accessed March-2013]"
}

@MISC{nagiosapi,
    author = "Mark Smith",
    title = "Nagios-API",
    year = "2013",
    howpublished = {\url{https://github.com/xb95/nagios-api}},
    note = "[Online; accessed March-2013]"
}

@MISC{icingarestapi,
    author = "Bernd Erk",
    title = "Icinga-Web REST API",
    year = "2012",
    howpublished = {\url{https://wiki.icinga.org/display/Dev/Icinga-Web+REST+API}},
    note = "[Online; accessed March-2013]"
}

@MISC{iebug,
    author = "Kzoon",
    title = "IE render bug for label with large fontSize",
    year = "2013",
    howpublished = {\url{https://github.com/highslide-software/highcharts.com/issues/1567}},
    note = "[Online; accessed April-2013]"
}

@MISC{jqmarquee,
    author = "Aamir Afridi",
    title = "jQuery Marquee",
    year = "2013",
    howpublished = {\url{http://plugins.jquery.com/marquee/}},
    note = "[Online; accessed March-2013]"
}

@MISC{dnsmichi,
    author = "Michael Friedrich",
    title = "Merge branch 'test/cgis' into next",
    year = "2013",
    howpublished = {\url{https://github.com/dnsmichi/icinga/blob/master/cgi/outages.c}},
    note = "[Online; accessed March-2013]"
}

@MISC{usort,
    author = "{The PHP Group}",
    title = "usort",
    year = "2013",
    howpublished = {\url{http://php.net/manual/en/function.usort.php}},
    note = "[Online; accessed March-2013]"
}

@MISC{oracleclient,
    author = "{Oracle}",
    title = {Oracle Databaseclient Linux},
    howpublished = {\url{http://www.oracle.com/technetwork/topics/linuxx86-64soft-092277.html}},
    year = {2013},
    note = "[Online; accessed March-2013]"
}

@MISC{freetds,
    author = "Brian Bruns",
    title = {FreeTDS},
    howpublished = {\url{http://www.freetds.org/}},
    year = {2011},
    note = "[Online; accessed April-2013]"
}

@MISC{consol,
    author = {ConSol* Consulting \& Solutions Software GmbH},
    title = {Consol Open Source Monitoring},
    howpublished = {\url{http://www.consol.com/open-source-monitoring/database-monitoring/}},
    year = {2013},
    note = "[Online; accessed April-2013]"
}

@MISC{ndbdownload,
    author = "{Oracle}",
    title = {Download MySQL Cluster},
    howpublished = {\url{dev.mysql.com/downloads/cluster}},
    year = {2013},
    note = "[Online; accessed April-2013]"
}


@MISC{ndbnode,
    author = {Steven W. Carter},
    title = {NDB node monitoring},
    howpublished = {\url{https://www.monitoringexchange.org/inventory/Check-Plugins/Database/MySQL/NDB-node-monitoring}},
    year = {2009},
    note = "[Online; accessed March-2013]"
}

@MISC{checkemail,
    author = {Jonathan Buhacoff},
    title = {Check email delivery},
    howpublished = {\url{http://exchange.nagios.org/directory/Plugins/Email-and-Groupware/check_email_delivery/details}},
    year = {2010},
    note = "[Online; accessed April-2013]"
}

@MISC{checknwc,
    author = {Gerhard Lausser},
    title = {Check Network Component Health},
    howpublished = {\url{http://labs.consol.de/nagios/check_nwc_health/}},
    year = {2012},
    note = "[Online; accessed April-2013]"
}

@MISC{checkpowerconnect,
    author = {raprop},
    title = {Check PowerConnect Switch},
    howpublished = {\url{http://exchange.nagios.org/directory/Plugins/Hardware/Network-Gear/Dell/Check-PowerConnect-Switch/details}},
    year = {2012},
    note = "[Online; accessed April-2013]"
}

@MISC{checkciscofirewall,
    author = {Pierre Sourdeau},
    title = {Cisco - Check firewall ASA and PIX},
    howpublished = {\url{http://exchange.nagios.org/directory/Plugins/Hardware/Network-Gear/Cisco/Cisco--2D-Check-firewall-ASA-and-PIX/details}},
    year = {2008},
    note = "[Online; accessed April-2013]"
}

@MISC{checkciscovpn,
    author = {Marc Patino Gómez},
    title = {cisco ASA Sessions},
    howpublished = {\url{http://exchange.nagios.org/directory/Plugins/Uncategorized/Software/SNMP/cisco_asa_sessions/details}},
    year = {2008},
    note = "[Online; accessed March-2013]"
}

@MISC{checkciscoif,
    author = {Greg J Frater},
    title = {Check iftraffic64},
    howpublished = {\url{http://exchange.nagios.org/directory/Plugins/Network-Connections-Stats-and-Bandwidth/check_iftraffic64/details}},
    year = {2009},
    note = "[Online; accessed April-2013]"
}

@MISC{monkeymonndb,
    author = "{MonKey}",
    title = {Check NDB Node Memory -- Monitoring Exchange},
    howpublished = {\url{https://www.monitoringexchange.org/inventory/Check-Plugins/Database/MySQL/Check-NDB-Node-Memory}},
    year = {2013},
    note = "[Online; accessed May-2013]"
}

@MISC{monkeymonadsync,
    author = "{MonKey}",
    title = {Sync contacts from Active Directory -- Monitoring Exchange},
    howpublished = {\url{https://www.monitoringexchange.org/inventory/Utilities/Misc/Sync-contacts-from-Active-Directory}},
    year = {2013},
    note = "[Online; accessed May-2013]"
}

@MISC{monkeyexchange,
    author = "{MonKey}",
    title = {Check NDB Node Memory -- Nagios Exchange},
    howpublished = {\url{http://exchange.nagios.org/directory/Owner/monkey/1}},
    year = {2013},
    note = "[Online; accessed May-2013]"
}

@MISC{planningserver,
    author = "{SUN Microsystems}",
    title = {Sun Microsystems Data Center Site Planning Guide},
    howpublished = {\url{http://docs.oracle.com/cd/E19065-01/servers.e25k/805-5863-13/ch3.html\#98939}},
    year = {2002},
    note = "[Online; accessed April-2013]"
}

@MISC{envguide,
    author = {American Society of Heating and Refrigerating and Air-Conditioning Engineers, Inc},
    title = {Environmental Guidelines for Datacom Equipment},
    howpublished = {\url{http://tc99.ashraetcs.org/documents/ASHRAE_Extended_Environmental_Envelope_Final_Aug_1_2008.pdf}},
    year = {2008},
    note = "[Online; accessed April-2013]"
}

@MISC{envguidecisco,
    author = "{Cisco Systems}",
    title = {Data Center Power and Cooling},
    howpublished = {\url{http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns944/white_paper_c11-680202.pdf}},
    year = {2011},
    note = "[Online; accessed April-2013]"
}

@MISC{systemcenter,
	author = "{Microsoft}",
	title = {System Center Management Pack for Windows},
	howpublished = {\url{http://www.microsoft.com/en-us/download/details.aspx?id=9296}},
	year = {2013},
	note = "[Online; accessed May-2013]"
}

@MISC{wmiremote,
    author = "{Microsoft}",
    title = {Connecting to WMI Remotely Starting with Windows Vista},
    howpublished = {\url{http://msdn.microsoft.com/en-us/library/windows/desktop/aa822854\%28v=vs.85\%29.aspx}},
    year = {2012},
    note = "[Online; accessed May-2013]"
}



@MISC{servers,
    author = "{Woodstone bvba}",
    title = {Servers Alive hjemmeside},
    howpublished = {\url{http://www.woodstone.nu/salive/}},
    year = {2013},
    note = "[Online; accessed January-2013]"
}

@MISC{itil1,
        author = "{Teamquest}",
        title = {ITIL Service Support},
        howpublished = {\url{http://www.teamquest.com/solutions/itil/service-support/}},
        year = {2013},
        note = "[Online; accessed May-2013]"
}

@MISC{itil2,
    author = "{ITIL Foundations}",
    title = "Capacity Management",
    year = "2013",
	howpublished = {\url{http://www.itilfoundations.com/processes/capacity-management/}},
    note = "[Online; accessed May-2013]"
}

@MISC{events,
	author = {Larry Dragich},
	year = "2013",
	howpublished = {\url{http://apmdigest.com/event-management-reactive-proactive-or-predictive}},
	note = "[Online; accessed March-2013]"
}

@MISC{wiki:networkmonitoring,
	author = {Wikipedia},
	title = "Comparison of network monitoring systems",
    year = "2013",
	howpublished = {\url{http://en.wikipedia.org/wiki/Comparison_of_network_monitoring_systems}},
	note = "[Online; accessed March-2013]"
}

@MISC{zenoss,
        author = "{Zenoss Inc}",
        title = "Zenoss Customers",
        year = "2013",
        howpublished = {\url{http://www.zenoss.com/customers/index}},
        note = "[Online; accessed January-2013]"
}

@MISC{zenpacks,
	author = "{Zenoss Inc}",
	title = "Zen Packs",
	year = "2013",
	howpublished = {\url{http://wiki.zenoss.org/Category:ZenPacks}},
	note = "[Online; accessed January-2013]"
}
@MISC{observium,
	author = "{Observium}",
	title = "Observium Main page",
	year = "2013",
	howpublished = {\url{http://www.observium.org/wiki/Main_Page}},
	note = "[Online; accessed January-2013]"
}

@MISC{zabbix,
	author = "{Zabbix SIA}",
	title = "Zabbix",
	year = "2013",
	howpublished = {\url{http://www.zabbix.com/index.php}},
	note = "[Online; accessed January-2013]"
}
@MISC{zabbixandnagios,
	author = {Khairul Aizat Kamarudzzaman \& Norasnida Rusalan},
	title = "COMPARISON REPORT ON NETWORK MONITORING SYSTEMS",
	year = "2010",
	howpublished = {\url{http://knowledge.oscc.org.my/practice-areas/rnd/benchmark-report/comparison-report-on-network-monitoring-system/at_download/file}},
	note = "[Online; accessed February-2013]"
}

@MISC{wiki:nagios,
	author = {Wikipedia},
	title = "Nagios --- Wikipedia{,} The Free Encyclopedia",
	year = "2013",
	howpublished = {\url{http://en.wikipedia.org/wiki/Nagios}},
	note = "[Online; accessed January-2013]"
}

@MISC{monitoringsetup,
	author = {Eric Hansen},
	title = "The Monitoring Setup Part 1",
	year = "2012",
	howpublished = {\url{http://www.linux.org/article/view/the-monitoring-setup-part-1-installing-centreon-nagios-ndoutils}},
	note = "[Online; accessed] March-2013"
}

@MISC{opensourcewatch,
	author = {Rodney Gedda},
	title = "5 open source network management projects to watch",
	year = "2011",
	howpublished = {\url{http://www.cio.com.au/article/373428/5_open_source_network_management_projects_watch/}},
	note = "[Online; accessed January-2013]"
}

@MISC{sectools,
	author = "{SecTools.org}",
	title = "Top 125 Network Security Tools",
	year = "2013",
	howpublished = {\url{http://sectools.org/tag/traffic-monitors/}},
	note = "[Online; accessed January-2013]"
}

@MISC{nagioscommunity,
	author = "{Nagios Enterprises}",
	title = "Nagios Community",
	year = "2013",
	howpublished = {\url{http://nagios.org/about/community}},
	note = "[Online; accessed January-2013]"
}

@MISC{nagiosexchange,
	author = "{Nagios Enterprises}",
	title = "Nagios Exchange",
	year = "2013",
	howpublished = {\url{http://exchange.nagios.org}},
	note = "[Online; accessed January-2013]"
}

@MISC{monitoringexchange,
	author = "{NETWAYS GmbH}",
	title = "Monitoring Exchange",
	year = "2013",
	howpublished = {\url{https://www.monitoringexchange.org/}},
	note = "[Online; accessed February-2013]"
}

@MISC{icingaapi,
	author = "{Icinga Development Team}",
	title = "The Icinga-Web REST API",
	year = "2013",
	howpublished = {\url{http://docs.icinga.org/latest/en/icinga-web-api.html}},
	note = "[Online; accessed January-2013]"
}

@MISC{icingaarchitecture,
	author = "{Icinga: Open Source Monitoring}",
	title = "Icinga Architecture",
	year = "2013",
	howpublished = {\url{https://www.icinga.org/about/architecture/}},
	note = "[Online; accessed February-2013]"
}

@MISC{icingaweb,
	author = "{Icinga: Open Source Monitoring}",
	title = "Icinga´s New \& Classic Web Interfaces",
	year = "2013",
	howpublished = {\url{https://www.icinga.org/about/icingaweb/}},
	note = "[Online; accessed January-2013]"
}

@MISC{nagiosvsicinga,
	author = {Tony Mobily},
	title = "Nagios Vs. Icinga: the real story of one of the most heated forks in free software",
	year = "2013",
	howpublished = {\url{http://www.freesoftwaremagazine.com/articles/nagios_and_icinga}},
	note = "[Online; accessed January-2013]"
}

@MISC{icinganagios,
	author = "{Icinga: Open Source Monitoring}",
	title = "Icinga vs. Nagios – What´s the difference?",
	year = "2013",
	howpublished = {\url{https://www.icinga.org/nagios/}},
	note = "[Online; accessed January-2013]"
}

@MISC{cernthesis,
	author = {C. Haen* and E. Bonaccorsi and N. Neufeld},
	title = "DISTRIBUTED MONITORING SYSTEM BASED ON ICINGA",
	year = "2013",
	howpublished = {\url{http://accelconf.web.cern.ch/accelconf/icalepcs2011/papers/wepmu035.pdf}},
	note = "[Online; accessed March-2013]"
}

@MISC{wiki:returncode,
	author = {Wikipedia},
	title = "Exit status --- Wikipedia{,} The Free Encyclopedia",
	year = "2013",
	howpublished = {\url{http://en.wikipedia.org/wiki/Exit_code}},
	note = "[Online; accessed April-2013]"
}

@MISC{icingapluginapi,
	author = "{Icinga Development Team}",
	title = "Icinga Plugin API",
	year = "2013",
	howpublished = {\url{http://docs.icinga.org/1.8/en/pluginapi.html}},
	note = "[Online; accessed March-2013]"
}

@MISC{icingamacro,
	author = "{Icinga Development Team}",
	title = "Standard Macros in Icinga",
	year = "2013",
	howpublished = {\url{http://docs.icinga.org/latest/en/macrolist.html}},
	note = "[Online; accessed March-2013]"
}

@MISC{hostandservicedep,
	author = "{Icinga Development Team}",
	title = "Host and Service Dependencies",
	year = "2013",
	howpublished = {\url{http://docs.icinga.org/latest/en/dependencies.html}},
	note = "[Online; accessed February-2013]"
}

@MISC{icingaintegration,
	author = "{Icinga Development Team}",
	title = "Integration With Other Software",
	year = "2013",
	howpublished = {\url{http://docs.icinga.org/1.8/en/ch09.html}},
	note = "[Online; accessed] March-2013"
}

@MISC{icingaadditionalsoftware,
	author = "{Icinga Development Team}",
	title = "Additional software",
	year = "2013",
	howpublished = {\url{http://docs.icinga.org/1.8/en/ch10.html}},
	note = "[Online; accessed April-2013]"
}

@MISC{rfc3584,
	author = "{The Internet Society}",
	title = "RFC3584",
	year = "2003",
	howpublished = {\url{http://tools.ietf.org/html/rfc3584}},
	note = "[Online; accessed March-2013]"
}

@MISC{mssnmp,
	author = {Joe Davies},
	title = "Simple Network Management Protocol ",
	year = "2006",
	howpublished = {\url{http://technet.microsoft.com/en-us/library/bb726987.aspx}},
	note = "[Online; accessed April-2013]"
}

@MISC{netsnmp,
	author = "{Net-SNMP}",
	title = "Simple Network Management Protocol",
	year = "2013",
	howpublished = {\url{http://www.net-snmp.org/}},
	note = "[Online; accessed February-2013]"
}

@MISC{netbotz,
	author = "{APC}",
	title = "NetBotz 200",
	year = "2013",
	howpublished = {\url{http://www.apc.com/resource/include/techspec_index.cfm?base_sku=NBRK0201\&tab=software}},
	note = "[Online; accessed March-2013]"
}

@MISC{icingainaction,
	author = "{Icinga: Open Source Monitoring}",
	title = "Icinga in action",
	year = "2013",
	howpublished = {\url{https://www.icinga.org/users/}},
	note = "[Online; accessed February-2013]"
}

@MISC{debmon,
	author = "{Debian Monitoring Project}",
	title = "Introduction",
	year = "2013",
	howpublished = {\url{http://debmon.org/}},
	note = "[Online; accessed March-2013]"
}

@MISC{sysadmin,
	author = "{Standalone Sysadmin}",
	title = "Nagios Configuration HOWTO",
	year = "2009",
	howpublished = {\url{http://www.standalone-sysadmin.com/blog/2009/07/nagios-config/}},
	note = "[Online; accessed February-2013]"
}

@MISC{nconf,
	author = "{NConf}",
	title = "NConf - Enterprise Nagios configurator",
	year = "2013",
	howpublished = {\url{http://www.nconf.org}},
	note = "[Online; accessed April-2013]"
}

@MISC{nagiosql,
	author = "{NagiosQL}",
	title = "Web based administration tool designed for Nagios",
	year = "2013",
	howpublished = {\url{http://www.nagiosql.org}},
	note = "[Online; accessed February-2013]"
}

@MISC{metricinga,
	author = {Jeff Goldschrafe},
	title = "Metricinga",
	year = "2013",
	howpublished = {\url{https://github.com/jgoldschrafe/metricinga }},
	note = "[Online; accessed March-2013]"
}

@MISC{nsclient,
	author = "{NSClient++}",
	title = "Version Overview of NSClient",
	year = "2013",
	howpublished = {\url{http://www.nsclient.org/nscp/downloads}},
	note = "[Online; accessed February-2013]"
}

@MISC{nsclientmain,
    author = "{NSClient++}",
    title = "NSClient",
    year = "2013",
	howpublished = {\url{http://www.nsclient.org/nscp/}},
    note = "[Online; accessed February-2013]"
}


@MISC{icingawin,
	author = "{Icinga Development Team}",
	title = "Monitoring Windows Machines",
	year = "2013",
	howpublished = {\url{http://docs.icinga.org/latest/en/monitoring-windows.html}},
	note = "[Online; accessed January-2013]"
}

@MISC{loadavg,
	author = {Ray Walker},
	title = "Examining Load Average",
	year = "2006",
	howpublished = {\url{http://www.linuxjournal.com/article/9001}},
	note = "[Online; accessed April-2013]"
}


@MISC{wiki:loadavg,
	author = "{Wikipedia}",
	title = "Load (computing) --- Wikipedia{,} The Free Encyclopedia",
	year = "2013",
	howpublished = {\url{http://en.wikipedia.org/wiki/Load_\%28computing\%29}},
	note = "[Online; accessed March-2013]"
}


@MISC{wiki:mem,
	author = "{Wikipedia}",
	title = "Paging Performance --- Wikipedia{,} The Free Encyclopedia",
	year = "2013",
	howpublished = {\url{http://en.wikipedia.org/wiki/Paging\#Performance}},
	note = "[Online; accessed February-2013]"
}

@MISC{serviceproblem,
	author = {Siolor},
	title = "Server 2003 port 3389 not listening after applying SP2",
	year = "2009",
	howpublished = {\url{http://www.petri.co.il/forums/showthread.php?t=41357}},
	note = "[Online; accessed April-2013]"
}


@MISC{ldap,
	author = "{Wikipedia}",
	title = "Lightweight Directory Access Protocol --- Wikipedia{,} The Free Encyclopedia",
	year = "2013",
	howpublished = {\url{http://en.wikipedia.org/wiki/Lightweight_Directory_Access_Protocol}},
	note = "[Online; accessed April-2013]"
}

@MISC{dns,
	author = "{Wikipedia}",
	title = "Domain Name System --- Wikipedia{,} The Free Encyclopedia",
	year = "2013",
	howpublished = {\url{http://en.wikipedia.org/wiki/Domain_Name_System}},
	note = "[Online; accessed April-2013]"
}

@MISC{dhcp,
	author = "{Wikipedia}",
	title = "Dynamic Host Configuration Protocol --- Wikipedia{,} The Free Encyclopedia",
	year = "2013",
	howpublished = {\url{http://en.wikipedia.org/wiki/DHCP}},
	note = "[Online; accessed April-2013]"
}

@MISC{databasecomparison,
	author = "{Wikipedia}",
	title = "Comparison of relational database management systems --- Wikipedia{,} The Free Encyclopedia",
	year = "2013",
	howpublished = {\url{http://en.wikipedia.org/wiki/Comparison_of_relational_database_management_systems}},
	note = "[Online; accessed April-2013]"
}


@MISC{oraclecachehit,
	author = {Roger Schrag},
	title = "Tuning Oracle's Buffer Cache",
	year = "2013",
	howpublished = {\url{http://www.dbspecialists.com/files/presentations/buffercache.html}},
	note = "[Online; accessed March-2013]"
}

@MISC{sqlmonitoring,
	author = {Gregory A. Larsen},
	title = {Top 10 SQL Server Counters for Monitoring SQL Server Performance},
	year = "2011",
	howpublished = {\url{http://www.databasejournal.com/features/mssql/article.php/3932406/Top-10-SQL-Server-Counters-for-Monitoring-SQL-Server-Performance.htm}},
	note = "[Online; accessed February-2013]"
}

@MISC{debian:alien,
	author = "{Debian wiki}",
	title = "Alien",
	year = "2009",
	howpublished = {\url{http://wiki.debian.org/Alien}},
	note = "[Online; accessed March-2013]"
}

@MISC{mysqlpriv,
	author = "{Oracle}",
	title = "Privileges Provided by MySQL",
	year = "2013",
	howpublished = {\url{http://dev.mysql.com/doc/refman/5.0/en/privileges-provided.html\#priv_usage:}},
	note = "[Online; accessed February-2013]"
}

@MISC{exchange,
	author = "{SolarWinds Worldwide}",
	title = "Exchange Server Monitoring Best Practices",
	year = "2012",
	howpublished = {\url{http://www.solarwinds.com/resources/videos/exchange-server-monitoring-best-practices.html}},
	note = "[Online; accessed April-2013]"
}


@MISC{exchangethresholds,
	author = "{echnet}",
	title = "2010",
	year = "2013",
	howpublished = {\url{http://gallery.technet.microsoft.com/office/Performance-and-Threshold-d32ff5a6}},
	note = "[Online; accessed March-2013]"
}

@MISC{ciscounifiedcommunication,
	author = "{Cisco Systems}",
	title = "Best Practices for Monitoring Cisco Unified Border Element with Cisco Prime Collaboration",
	year = "2013",
	howpublished = {\url{http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps12363/white_paper_c11-726161.html}},
	note = "[Online; accessed April-2013]"
}

@MISC{ciscocpurouters,
	author = "{Cisco Systems}",
	title = "Troubleshooting High CPU Utilization on Cisco Routers",
	year = "2013",
	howpublished = {\url{http://www.cisco.com/en/US/products/hw/routers/ps133/products_tech_note09186a00800a70f2.shtml}},
	note = "[Online; accessed April-2013]"
}


@MISC{ciscomem,
	author = "{Cisco Systems}",
	title = "ASA 8.3 and Later: Monitor and Troubleshoot Performance Issues",
	year = "2013",
	howpublished = {\url{http://www.cisco.com/en/US/products/ps6120/products_tech_note09186a0080b8e100.shtml\#showmemory}},
	note = "[Online; accessed April-2013]"
}

@MISC{ciscomemproblem,
	author = "{Cisco Systems}",
	title = "Troubleshooting Memory Problems",
	year = "2013",
	howpublished = {\url{http://www.cisco.com/en/US/products/sw/iosswrel/ps1831/products_tech_note09186a00800a6f3a.shtml}},
	note = "[Online; accessed April-2013]"
}


@MISC{ciscofailover,
	author = {Cisco Systems},
	title = "Configuring Failover",
	year = "2013",
	howpublished = {\url{http://www.cisco.com/en/US/docs/security/asa/asa80/configuration/guide/failover.html\#wp1058096}},
	note = "[Online; accessed April-2013]"
}

@MISC{ciscoiosnetflow,
	author = "{Cisco Systems}",
	title = "Introduction to Cisco IOS NetFlow - A Technical Overview",
	year = "2013",
	howpublished = {\url{http://www.cisco.com/en/US/prod/collateral/iosswrel/ps6537/ps6555/ps6601/prod_white_paper0900aecd80406232.html}},
	note = "[Online; accessed April-2013]"
}

@MISC{cisconetflowperf,
	author = "{Cisco Systems}",
	title = "NetFlow Performance Analysis",
	year = "2013",
	howpublished = {\url{http://www.cisco.com/en/US/technologies/tk543/tk812/technologies_white_paper0900aecd802a0eb9.html}},
	note = "[Online; accessed April-2013]"
}

@MISC{ciscobandwidth,
	author = "{Cisco Systems}",
	title = "How To Calculate Bandwidth Utilization Using SNMP",
	year = "2013",
	howpublished = {\url{http://www.cisco.com/en/US/tech/tk648/tk362/technologies_tech_note09186a008009496e.shtml}},
	note = "[Online; accessed April-2013]"
}

@MISC{ciscosnmpcounters,
	author = "{Cisco Systems}",
	title = "SNMP Counters: Frequently Asked Questions",
	year = "2013",
	howpublished = {\url{http://www.cisco.com/en/US/tech/tk648/tk362/technologies_q_and_a_item09186a00800b69ac.shtml}},
	note = "[Online; accessed April-2013]"
}
@MISC{cisco_env_mib,
	author = "{Cisco Systems}",
	title = "Cisco SNMP Object Navigator - ciscoEnvMonTemperatureState",
	year = "2004",
	howpublished = {\url{http://tools.cisco.com/Support/SNMP/do/BrowseOID.do?local=en&translate=Translate&objectInput=1.3.6.1.4.1.9.9.13.1.3.1.6}},
	note = "[Online; accessed May-2013]"
}

